Cancellations
We understand that circumstances may change, and sometimes, orders need to be adjusted. If you wish to cancel an order placed through our website, you may do so within 2 days of placing the order. Simply reach out to our customer service team with your order details, and we’ll process the cancellation for you. Please note that cancellations requested beyond the 2-day window may not be possible due to our quick processing times. We strive to provide a seamless shopping experience and appreciate your understanding.
Shipping & Returns
Free Shipping
We are stoked to offer free standard shipping on all orders of RHD Skate Pro Bearings within India above a minimum purchase amount of INR 4999. This makes it easier for you to get the RHD Skate Pro Bearings you need without any additional shipping costs.
Processing Time
We understand you want your bearings rolling ASAP! We typically process and ship orders within 2 business days of receiving them. You’ll receive a confirmation email with tracking information once your order ships. In the rare case of any unexpected delays, we’ll notify you via email.
Delivery Time
Delivery timeframes will vary depending on your location in India. To give you a rough idea, expect your order to arrive within 3-5 after it ships. You can track your order’s progress using the tracking number provided in the confirmation email on the courier company’s website.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. This number allows you to track your package’s progress on the courier company’s website and see when you can expect delivery.
Additional Shipping Options (Optional)
While we offer free standard shipping, you may also be interested in expedited shipping options for faster delivery. These options will be available at checkout for an additional fee. The estimated delivery timeframes for expedited shipping will be displayed during checkout.
International Shipping (Optional)
We are currently focused on serving our awesome customers in India. However, we’re always exploring new possibilities! We do not currently offer international shipping, but we may offer it in the future. Stay tuned for updates!
Order Confirmation and Communication
We’ll keep you informed throughout the shipping process. You’ll receive a confirmation email when your order is placed, another email with tracking information once it ships, and any updates in case of unexpected delays.
Contact Us
If you have any questions about shipping, delivery timeframes, or tracking your order, please don’t hesitate to contact us at +91 97020 81858 or Sales@rhdenterprise.in. We’re happy to help!
Important Notes:
- Remember to replace the bracketed information with your specifics, including minimum purchase amount, processing timeframes, and estimated delivery timeframes.
- Consider including the name of the courier company you use for shipping.
- This draft assumes you offer free standard shipping within India. You can remove the “Free Shipping” section entirely if you don’t.
- The “Additional Shipping Options” and “International Shipping” sections are optional. Include them only if you offer those services.
1. Returns
We offer a 7-day return policy for all products purchased on our Website. To be eligible for a return, your product must be unused and in the same condition in which you received it. It must also be in the original packaging.
2. Refunds
Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain 3 business days.
3. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Exceptions
Several types of products are exempt from being returned, such as used bearings or clearance items. Additionally, we reserve the right to refuse returns that do not meet the above conditions.
5. Contact Us
To initiate a return, please contact us at +91 97020 81858 or Sales@rhdenterprise.in.